Privacy policy

This Privacy Policy describes how treasuredthreadsbamboo.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. “You” as the user of the TreasuredThreads Website. This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the Personal Information you provided to us, how we may change this Policy, and the steps we take to ensure that your Personal Information is protected. This site is published and maintained on behalf of the Company with a physical address of 447 East Crossbeam Circle, Casselberry Fl, 32707

This policy applies to information we collect through any medium, including, but not limited to, information:

• On this Site
• In email, text, and other electronic messages between you and the Site
• Through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
   - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
   - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

See the list below for more information about what Personal Information we collect and why.

• Contact details such as your name, address (including billing and delivery addresses), telephone number (including mobile number) and email address.
• Personal data including your age or date of birth, gender, marital status, family details.
• Your social media handles, posts and information about your followers and the people that follow you.
• Details of financial and transaction data including purchases, orders, returns and refunds.
• Online browsing activities on our website including which items you store in your shopping cart.
• Communication and marketing preferences.
• Correspondence and communications with us including relating to complaints, allegations, disputes and claims.
• Other publicly available personal data, including any which you have shared via a public platform (such as LinkedIn, Bing, Pinterest, Google, Instagram, YouTube, Twitter or a public Facebook page).
• Interests, preferences, feedback and competition and survey responses.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Customer support information

• Examples of Personal Information collected: 
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

California Residents: Your rights under the California Consumer Privacy Act

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We also use Facebook and Instagram to help us understand how our customers use the site.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at treasuredthreadsbamboo@gmail.com or by mail using the details provided below:
447 East Crossbeam Circle, Casselberry, Fl 32707, United States 

SMS MESSAGING TERMS AND CONDITIONS

If you subscribe, you will receive up to 30 messages per month regarding Treasured Threads products and announcements. Message & Data Rates May Apply. This service is available for subscribers on AT&T, Verizon Wireless, T-Mobile®, MetroPCS, Sprint, Virgin Mobile USA, Centennial Wireless, and others in the US. The wireless carriers are not liable for any delays or undelivered messages.